Iphone Screen Unresponsive After Drop

Picture of Iphone Screen Unresponsive After Drop

Some iPhone 6s and iPhone 6s Plus users have noticed their devices touch screen becomes unresponsive. The unresponsive frozen touchscreen seems to happen at random, and also commonly when the device is freshly unlocked from the locked screen, either with a pass code or through Touch ID. The unresponsive touch issue is not subtle, as any onscreen element does not respond to any touch, tap, or other screen interactions, and typically lasts for 5 to 10 seconds until the display becomes responsive again.

While the cause of the unresponsive screen issue is uncertain, there are a few possible remedies if you experience an touch screen problems on iPhone 6s and iPhone 6s Plus. We’ll walk through the troubleshooting methods from easiest to most involved. And to be perfectly clear, this problem is general unresponsiveness of the touch screen, it’s not specific to any particular app. If you find a specific iOS app is crashing, try these tips to fix that.

Wait! Clean Your Screen! The very first thing you should do is make sure the screen is clean, clear of any oils, residues, liquids, or any other gunk that may be mucking up the screen responsiveness. Just give your display a good look in various lighting conditions, and wipe it off a few times with a cotton cloth, just make sure there isn’t anything egregious on there. A layer of goo of any sort can easily make any touch screen less responsive than you’re expecting, so even if your iPhone 6s or iPhone 6s Plus is brand new, if someone rubbed a bunch of greasy peanut butter fingers all over the display, that could very likely be contributing to the touch screen not responding to touch as expected.

1: Forcibly Reboot the iPhone Next you should try a force reboot of the iPhone, this works to resolve an unresponsive touch screen, and many other issues, for the vast majority of cases: Hold down the Home button and Power button simultaneously, continue holding both buttons until you see the  Apple logo appear on the screen then release When the iPhone boots back up, hopefully the touch screen will no longer be unresponsive.

The force reboot process is demonstrated in the video below: [embedded content] If you continue to experience issues with the touchscreen after forcibly rebooting the iPhone, continue with the next steps. 2: Restore the iPhone from a Backup This requires a computer and USB cable, you’ll be first making a backup to iTunes, then restoring with that backup. Connect the iPhone to a computer with iTunes Choose to “Encrypt backup” if you haven’t done so yet, and choose to “Back up to this computer” Choose “Back up now” and let the process complete, this can take a while When finished, click on the “Restore” button, choose the backup you just made to restore to Let the backup restore to the iPhone and try using it as normal If the iPhone screen continues to exhibit strange freezing and unresponsive touch behavior, your next step is to erase it and set it up as new.

3: Set Up the iPhone as New with an Erase & Factory Reset Do not do this if you have not made a recent backup. You will lose data if you do this, this erases the iPhone and deletes everything from the iPhone, resetting it to a factory state. [embedded content] Once the iPhone has been setup as new, don’t restore from a backup quite yet, try to use the iPhone as if it was brand new. If the iPhone works and the touchscreen is responsive as it should be, it suggests there could be a problem with the backup you used to restore earlier.

4: Call Apple Support or Visit an Apple Genius Bar If you’ve forcibly rebooted the iPhone, you’ve restored from a backup, and you’ve setup the iPhone as new, and the touch screen is still unresponsive, it’s time to call Apple official support or visit a genius bar at an Apple Store. Any new iPhone is under warranty for a year, and the iPhone 6s and iPhone 6s Plus are new enough that there is no question as to warranty coverage for a potentially defective product.

Typically in these situations, if an iPhone is determined to be not functioning properly after all software resets and restores have been attempted, Apple will provide you with a new replacement iPhone, assuming it has not been damaged and otherwise falls within their warranty. Have you experienced the unresponsive touch screen problem on a new iPhone? If so, did you resolve it with the methods above, or with another trick? Let us know in the comments.

Related

See Also: Iphone 6 Plus Screen Problems

The first intent of latest computer system screen savers is entertainment and sometimes even, protection. On the other hand, they have been in the beginning intended to avert phosphor burn-in on plasma laptop or computer displays also as CRT devices. Monitor savers helped to circumvent these negative consequences by routinely altering the pictures once the computer system was not getting used.



Allow me to tell you of a brain maximizing technique I'd stumbled upon immediately after loading a really substantial amount of photographs into My Pictures file, which was routinely hooked, possibly like your laptop or computer established up, to my monitor saver method. After sitting and observing it at some point, I observed the way it spurred on my brain and amplified my spatial reasoning prior to creating sessions. It truly aided and i was shocked.

Sponsored Links Though iPhone 6 and 6 Plus touched unpreceded heights as far as sales chart is concerned, their enviable success has slightly been marred by the bendgate issue that has given birth to “Touch Disease.” Due to a flaw in design, touchscreen unresponsiveness has been found to be prevalent on quite a few iPhone 6 and 6 Plus devices. There could be some other reasons as well behind the unresponsiveness of touchscreen on your iPhone.

For instance, it could be a jailbreak, poor quality of screen protector, sweaty fingers. Let's check out all the possible solutions to fix your iPhone 6/6 Plus touchscreen unresponsiveness! Sponsored Links [embedded content] Quick Tips: If the touch screen of your device becomes unresponsive in some apps time and again, make sure to delete them and then re-install them. Some gloves work with the touchscreen, while some don't work at all.

Hence, make sure not to wear gloves while using your device. Keep your fingers clean and dry while using your iPhone. The screen protector might have gone off the boil. If it's too old and littered with fingerprints and scratch, you need to change it (best iPhone 6 screen protectors and best iPhone 6 Plus screen protectors.) Remove the screen protector, clean the screen with a soft cloth and check out if the touchscreen is properly functioning now.

Reboot your device. Hold on the ON/OFF button and Home button at once for about ten seconds until you see Apple logo on the screen. iPhone 6(s) and 6(s) Plus Touch Screen Unresponsive: Tips to Fix Solution #1. Restore Your iPhone As New The touchscreen of your device should start working as usual once you have followed through these quick tips (mentioned above). But if it doesn't seem to be responding at all and appear to be completely frozen, then try restoring it as new.

If Find My iPhone is enabled on your device, you won't be allowed to restore it unless it is erased. Sponsored Links Step #1. Head over to icloud.com on your computer and sign in with your Apple ID and password. Step #2. Next, click on Find My iPhone. Step #3. Click on All Devices and select the iPhone you want to erase. Step #4. Now, click on Erase iPhone and confirm. Step #5. Next up, connect your device to your computer and open iTunes.

Step #6. Now, you need to select your device located at the top left menu. Then, click on Restore iPhone and confirm. Just in case the touchscreen is not completely unresponsive, try out these solutions to make it work properly. Solution #2: Clean Up Your iPhone It's important to clean up iPhone from time to time as cache, website data, cookies, documents and data of apps continue to pile up and become extremely problematic.

The cache files not only significantly slow down your iPhone but also creates various types of problems like draining the battery of your device. Check out this complete guide to clean up documents and data as well as junk files to reclaim more storage and speed up your device. This trick might also help fix the touchscreen unresponsiveness. Solution #3. Reset Your iPhone Reset your device to factory settings.

Though resetting would be slightly painful as it would wipe out all the existing settings as well as Wi-Fi logins, you might be able to fix this problem. Sponsored Links Price: Free+ Settings → General → Reset → Reset All Settings. Solution #4. Restore Your iPhone in DFU Mode DFU (Device Firmware Update) mode allows your iOS device to communicate with iTunes even without activating bootloader.

Better still, it lets your device restore from any stage. This mode is known to fix complicated problems like the unresponsiveness of iOS devices. Hence, it would be unfair to not give it a chance to fix this issue. Head over to this easy guide (also contains detailed information about recovery mode) to restore your iPhone in DFU mode. Is Your iPhone Affected by Touch Disease? The well-known repair site iFixIt has identified Touch Disease in iPhone 6 and 6 Plus.

It has revealed that Touch Disease could be an additional symptom of Bendgate—the design flaw in iPhone 6 range of devices. What's the Root Cause of Touch ID Disease? Touch IC chips on the iPhone's logic board breaks away partially that results in intermittent electrical connections. Consequently, touchscreen doesn't respond to the touch at all. How to Find out if your iPhone is affected by Touch ID The iPhone which has been affected by Touch Disease display flickering or Multi-Touch issues at the top of the screen.

It looks a bit similar to TV static. Apple redesigned the logic board in iPhone 6s/6s Plus or later and moved the affected components. Besides, the tech giant has made the latest iPhones (6s or later) more rigid to ensure they don't easily bend. The chips were protected by the metal shield in older iPhones. As a result, they are also not affected by this issue. How to Fix Touch Disease on iPhone Apple has found that the Touch Disease could be the result of random drops of the device on hard surfaces.

If your iPhone 6 Plus (which is more prone to this disease) is affected by this issue, Apple will repair your device for a service price of $149—only if it's in working order and the screen is not cracked or broken. The Bottom Line If your device is not affected by Touch Disease, the above-mentioned solutions can fix the touchscreen unresponsiveness on your device. If it's, unfortunately, affected by the disease, then contact Apple for repair.

You might want to check these troubleshooting guides as well: Touch ID not working on iPhone 6/6 Plus, how to fix iPhone stuck at Apple logo, and how to fix iMessage activation error. Sponsored Links Download our app and stay tuned with us on Facebook, Twitter, and Google Plus to quickly access more such helpful guides.

Wilma Lawrence

If you’re prepared to personalize your desktop or monitor saver, or are prepared on a regular basis than the usual photo wallpaper, a awesome screen saver is perfect for you.