How To Fix A Phone Screen That Went Black

Picture of How To Fix A Phone Screen That Went Black

Having problems taking pictures with your Smartphone? When you click on your camera to take a picture do you only get a black screen? This isn’t a very common issue for Smartphones but it sure can be troublesome. Usually when this happens the phone won’t be able to take a picture or record a video at all. This article will go over some of the possible causes as well as some possible solutions on how to try and get a smartphones camera to start working properly again.

Cameras showing a black screen can be hard to fix This issue can be a hard thing to fix and get working properly again. If the issue is software related than chances are a lot better that you might be able to fix it. I just want to stress that this can be a pretty bad malfunction and there’s probably only about a 50% chance of actually fixing this problem. Power cycle your phone Simply power your phone off for 10 seconds and then power it back on and check your camera, if you haven’t already done this already.

This is referred to as a soft reset and this simple trick can fix minor software related issues. Battery pull Pulling out the battery of a phone when it is powered on is another type of soft reset that can get a phone to start working properly again. This causes no loss of data. This option is not available on all phones, and is only an option on phones with removable batteries. If your battery is built in and the phone is not designed to remove the battery then skip this step and proceed by checking your applications.

Remove any third party camera apps Start out by uninstalling any third party camera applications that you have downloaded to the phone. The phone might have received an update for its software and the developer of the app might not have had the chance to update their app yet. Start uninstalling other applications If you have removed any third party camera apps or if you don’t have or use any of these types of apps then try to think about the last app that you downloaded or an app you might have updated or downloaded around the time that this issue started to occur and go ahead and uninstall it.

A bad app can be the culprit of this issue so continue through your applications removing the most recently downloaded or updated applications first. After uninstalling an application open your camera and see if the phone is still displaying a black screen. Soft reset Soft reset the phone once more after uninstalling your applications, by powering the phone off, preferably by removing the battery, counting to 10, and then reinsert the battery and powering the phone back on.

Hard reset If you have cleaned up all of your applications and your phone is still showing a black screen instead of the camera screen then what you’re going to want to do is perform a full backup on your phone, saving all your important information and then perform a full reset on the device erasing all data from the phone. If it’s a software bug, glitch, virus etc than wiping the phone should fix the issue.

If you have a Smartphone running on the Android operating system and need help backing up your device and performing a factory data reset then you might want to read this guide on how to backup and reset an Android phone. Hardware issue If the camera is still showing a black screen after performing a hard reset chances are that this issue is hardware related meaning the actual camera piece is malfunctioning on the phone.

Disclaimer: Use caution before attempting this next suggestion, you don’t want to physically break the phone accidently; it will void the phones warranty. I know of instances where the actual camera on the phone can become dislodged and of course cause it to malfunction. By taking the battery out of your phone (if possible) and making sure the phone is powered off and then applying pressure to the actual camera lens itself, firm pressure but be careful you don’t want to break your phones screen or anything else on the device, it can pop the camera lens back into place and fix the issue.

Again use this step with caution as you do not want to cause any damage to your device and this step is not guaranteed to work in all circumstance. Review your other options If accessing the camera still takes you to a black screen or your phone still won’t allow you to take a picture or record a video than you might need to look into other options. For a list of additional suggestions or tips you can read I can’t fix my phone, now what should I do.

If your camera starts working again but the pictures are blurry, or if the original issue was that the phones camera was taking blurry pictures and then started showing a black screen then the lens in your camera is probably damaged or broken. Read the article mentioned above about alternate options. It mentions warranty, which might be your best bet if you don’t have any liquid or physical damage and you have had the phone for less than a year, you can also look into taking it into a repair shop to see if they can swap out the parts.

Hopefully it was just a software bug and the reset fixed it, if so enjoy your working phone if not look into warranty, repair, insurance, or some of the other replacement options listed in the article mentioned above.

See Also: Full View Screen Door

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Last Updated on January 12, 2018 by SK Some users are experiencing problems with black / frozen screens; after upgrading to the latest version of iOS. More specifically, your iPhone ( or iPad) screen may go black when you launch an app. Users stated that this problem occurs when they launch an app for the first time.  Some users also reported that this black screen problem starts happening after making a call with Voice Control.

Related Articles It seems that this is not a random issue. We were able to replicate this bug by doing this: Disable Siri (if it is enabled) by going to Settings >  Siri Lock your iPhone screen by pressing sleep/wake button Press and hold the Home button to activate Voice Control Call somebody using Voice Control (you may say ‘call Tom,’ for example) Talk then end the call. Now you will experience this bug.

Simply open an app that wasn’t previously opened. Opening any app results in an entirely black screen. It seems that mostly older models iPhones such as iPhone 7, 6S models, iPhone 6, iPhone 6 Plus, iPhone 5, iPhone 5s and iPhone 5c are affected by this issue. Please check out this article for specific steps for iOS 11 problems. Force a Restart! Connect your device to the charger and plug directly into a wall outlet (not a USB port on a computer), then force a restart On an iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button.

 Press and quickly release the Volume Down button. Then, press and hold the Side button until the Apple Logo appears On an iPhone 7 or iPhone 7 Plus: Press and hold the Side and Volume Down buttons at the same time. Keep holding them until you see the Apple Logo On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until the Apple Logo appears If Forced Restart Didn’t Help Connect your device to the charger via a wall outlet (not a computer port)  and let it charge for at least one hour.

Then try to turn it on again or force restart. Connect to iTunes If charging or forced restarting didn’t fix your black screen or unresponsive issue, let’s connect your device to a computer that has iTunes installed, preferably the latest version. If you don’t have a computer, ask a friend or family member to use theirs or visit an Apple Store or Apple Reseller and ask them to use one of their in-store Macs.

Using iTunes, follow these steps in strict order Open iTunes on the computer Connect the cable to the computer and then connect the cable to the device Once you connect the device, force a restart on your device On an iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen On an iPhone 7 or iPhone 7 Plus: Press and hold the Side and Volume Down buttons at the same time.

 Keep holding them until you see the recovery mode screen On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery mode screen Make sure you see the recovery mode screen on your device before proceeding (see image below.) If you don’t see this screen, try another force restart When iTunes shows the message that there’s a problem with your device that requires a restore or update, choose Update.

 iTunes tries to reinstall iOS without erasing your data If more than 15 minutes elapse, your device exits recovery mode automatically. Try to force restart again. Bad App Behavior?  If the black screen is occurring at random times, the problem is likely caused by a badly behaving app–or runaway app. Try and spot the problematic app! Double press your home button or swipe up your home gesture bar and close all open apps by swiping the app preview up and off the top of your screen.

Once you close all apps, open the apps one by one and check if the problem returns. Keep an eye on your battery usage If you notice a sudden rapid depletion of your battery, take note of the app you just opened–it might be the problem Close that particular app and continue opening other apps one-by-one Go through all your apps and see if there are any apps causing the problem(s)  Some apps aren’t programmed well and lead to problems with crashing, black screens,  and rapid battery depletion.

If you are experiencing this iPhone black screen bug, troubleshoot with these tips: We were able to fix this bug by just enabling Siri. If Siri is disabled, go to Settings > Siri and turn Siri on Change the Date on your iPhone. Tap on Settings > General > Date & Time. Disable the ‘Set Automatically’ feature and manually set up a time for a date that was in the past. Then, restart your device.

Once the reboot issue is resolved, change your date and time settings back to ‘Set Automatically’ Change Display Zoom View from “Standard” to “Zoomed” or “Zoomed” to “Standard”; depending on your original setting Reset your iDevice’s settings. Go to Settings > General > Reset > Reset All Settings. This reset does not impact ANY data but does return to defaults things like your accessibility settings, wallpapers, and removes any stored WiFi passwords If the tips above do not solve this problem, try this: Tap Display Zoom View and choose Zoomed and tap “Set.

” A message will say “Changing Display Doom will restart iPhone” and tap “Use Zoomed.” After your iPhone restarts, now tap Standard > Set and “Use Standard.” Tap Settings > General > Accessibility > Display Accommodations (or on older iOS, simply Settings >Display & Brightness) then disable “Auto-Brightness“. Restart your device by pressing and holding the on/off button.

Remove and reinstall the app that you are having problems with. To do this, tap and hold the app, then tap the (x) sign when it jiggles.  Then go to the App Store and re-download the same app Forced Restart your iPhone or iDevice On an iPhone 6S or below plus all iPads & iPod Touches, press Home and Power at the same time until you see the Apple logo For iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo On an iPhone X or iPhone 8 or iPhone 8 Plus: Press and quickly release the Volume Up button.

Then press and immediately release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo Nothing Helping with iDevice Black Screen? If none of these tips work on your device, consider using DFU Mode. DFU (Device Firmware Update) allows your iPhone, iPad, or iPod touch to be restored from any state. NO Time? Check out our Video Tips! Battery or Hardware Issue? Sadly, sometimes our problems are symptoms of the iPhone, iPad, or iPod Touch hardware failing.

If your battery is draining and your iDevice reverts to a black screen in just a few minutes, it’s likely there’s a problem with the motherboard. These are expensive repairs, so if your device is not covered by AppleCare+, contact Apple Support and find out your repair or replacement options. READERS TIPS In Settings > General > Reset > Reset All Settings helped out with this issue It’s best to contact Apple Support if you have the following problems: A black screen after charging but you can hear alerts, sounds, and vibrations Your device chirps when you unmute it and connect it to power The screen is on but it doesn’t respond when you tap, slide, or try other gestures Your device is stuck on the Apple logo, displays a solid color, or isn’t recognized in iTunes

Wilma Lawrence

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