How To Fix A Chromebook Screen

Picture of How To Fix A Chromebook Screen

More users are reporting that their Chromebooks are not turning on or the screen stays black. For some the problem comes and goes but for others their machine just stays off all the time. If your Chromebook doesn’t turn on there is a few different problems that can be the cause. This article will go through all the possible causes. I’ve arranged them in order from simplest to fix to most complex so that you can go through them one by one until your Chromebook turns on again.

So just try each fix and stop when your Chromebook turns on! Cheers! Fix #1: Connect Your Chromebook To Power Let’s start with a very simple solution that worked for one of my customers at my computer shop. Simply take your Chromebook, plug it into the wall power outlet, and try to turn it on. If that doesn’t work no worries move onto Fix #2. Fix #2: Power-Cycle Your Chromebook Unplug your Chromebook from power.

Remove the battery is that is possible on your model of Chromebook (it isn’t on most Chromebooks) Press and Hold the power button for one whole minute. Now try to turn on your Chromebook. Fix #3: EC Reset Your Chromebook Fix #4: Let Your Chromebook Charge For A Few Hours If the Chromebook is very low on charge it may just need to charge. Let it sit plugged in and charging for around four hours.

I suggest leaving it plugged in over night. Try turning it on in the morning. Fix #5: Disconnect Battery And Power-Cycle (Advanced) Most Chromebook machines have a built in battery that is sealed inside. However most of the batteries are not that difficult to reach if you have a screwdriver and are careful. Look up a disassembly video for your chromebook model on youtube and watch it to see where the battery is located.

Unplug your chromebook. Open your chromebook to get to the battery. Disconnect the battery cable. Carefully move the chromebook so that you can reach the power button. Press and Hold the power button for one minute. Re-connect the battery cable. Make sure the connection is secure. Close up your chromebook. Plug it in. Try turning it on now.

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Are you getting a WiFi “Out of Range” error message on your Chromebook? Well so are a large crowd of other users. Fortunately this appears to be a solvable software issue rather than a hardware issue which means you can solve it easily yourself! Go through the following fixes in order until your problem is resolved. Fix #1: Restart your devices This seems obvious but sometimes the obvious works and can save you a lot of time and trouble.

Turn off your Chromebook completely. Unplug your modem and your WiFi router. Wait twenty seconds. Plug in your modem and your WiFi router (it will take them a few minutes to boot back up). Turn on your Chromebook. Check to see if the problem is resolved. If not move onto Fix #2. Fix #2: Change your WiFi Router Settings Your WiFi settings might be incompatible with the Chromebook or causing problems.

You will have to log into the administration panel of your WiFi router. Each router is different so you’ll need to hunt around or check your router manual for where the setting options are located. On your Chromebook type in the web address of your WiFi router (check with your router manual if you don’t know). Login (if you don’t remember your router username and password then check your router manual or online for the default username/password of your router model).

For your WiFi security make sure that your encryption is set to WPA2-PSK with AES Encryption. Make sure that you Disable TKIP if it is enabled. Disable WPS. Disable WMM/QoS Restart your Chromebook. If you have a Ubee modem/router then Chromebook user Davey Alexander has reported that the following sequence of steps (which are similar to the steps above) may resolve the issue: Type in your Ubee modem IP.

( Click Login on the left. Username and password is “user” Click on Wireless on top and then click Primary Network on the left. I click Disabled under Automatic Security Configuration and it seemed to solve the issue. Make sure Primary Network is enabled and your WPA2-PSK is enabled too. I would enable WPA only but it wouldn’t let me. Underneath, there is WPA/WPA2 Encryption. Make sure it says AES.

If that doesn’t work, click on WMM on the left toolbar. Turn WMM Support and No Acknowledgement off. Keep Power Save Support on. Fix #3: Perform a hard reset of your Chromebook You can find instructions for performing a hard reset of your Chromebook model here: Fix #4: Completely reset your chromebook This step will completely wipe your chromebook so you need to backup all of your data first.

Again: this will erase EVERYTHING and bring your chromebook back to the state it was when you bought it. Click on your account picture in the lower-right corner of your screen. Click on Settings. A window will appear. Click on Show Advanced Settings at the bottom. Find the “Powerwash” label and click Reset. In the window that opens click Restart. Once the chromebook restarts you will be presented with the setup window.

Go through the setup and enter your google account information. Have any more ways to fix the WiFi out of range issue on the chromebook? Let us know in the comments below.

Wilma Lawrence

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